Installing CrowdStrike
NOTE: These instructions are ONLY for computers within BCS and those within CVS not centrally managed by ISD or University IT (ie: managed by Chris Freemesser). All centrally managed computers will have CrowdStrike installed automatically
Windows 10 & 11
1. Open a web browser and download the CrowdStrike for Windows installer from here (this link only works from a non-guest UR network):
https://www.cvs.rochester.edu/cvspriv/downloads/CrowdStrike/Crowdstrike_Win.exe
2. Run the installer...it's self-explanatory and will both remove Cylance and install CrowdStrike. When it completes it may ask to reboot your computer...please do so. If the installer doesn't complete successfully, run it a second time...this usually results in a successful install.
3. There is no user interface for CrowdStrike...the only way to know it's working is to open the Windows Security Center (the white shield icon the bottom right corner of your desktop) and look under the "Virus and Threat Protection" section. If CrowdStrike is running, it'll say so here. If you don't see mention of it, reboot your computer a second time...it should show up after that.
MacOS
NOTE: If you are not running MacOS Big Sur, Monterey, or Ventura, you're running an UNSUPPORTED version of MacOS and CrowdStrike may not install. Please contact Chris Freemesser to arrange for a free OS upgrade
1. Open a web browser and download the CrowdStrike installer from here (this link only works from a non-guest UR network):
https://www.cvs.rochester.edu/cvspriv/downloads/CrowdStrike/Crowdstrike_Mac.dmg
This program should be downloaded to your "Downloads" folder, which usually appears near the Trash can in the system dock (ie: the selection of app icons that normally appears at the bottom edge of your desktop).
2. Double-click on the "Crowdstrike_Mac.pkg" file you downloaded to launch the installer and enter your OSX password when prompted. The installation of CrowdStrike should now complete successfully.
3. Reboot your computer.
CrowdStrike does not have a user interface that you can check to see it's current status.