BCS/CVS E-Mail Migration
The University's description of the Office365 e-mail environment can be found here:
https://www.rochester.edu/it/email/office365/index.html
Q: What is Office365?
A: Office365 (or O365) is a cloud-based e-mail service provided by Microsoft. The University has signed a contract with Microsoft to have O365 host all e-mail services used by departments in AS&E.
Q: How will I access O365?
A: You can continue to use the methods you use now (ie: Thunderbird, iPhones, K-9 on Android). O365 support the same standard SSL-encrypted POP/IMAP/SMTP connections that Axigen supports.
Q: Will my e-mail address change?
A: Initially, yes. You will initially be assigned an account name based on your NetID...it will be "<netID>@ur.rochester.edu". Once all e-mail/users have been migrated from Axigen to O365, our existing e-mail domains ("bcs.rochester.edu", "mail.bcs.rochester.edu", "cvs.rochester.edu", "mail.cvs.rochester.edu") will be transferred to the O365 system, and your "old" e-mail addresses will be associated to your O365 account. This means that all three of your addresses will work in the O365 environment.
Q: Is there a webmail interface for O365?
A: Yes.
Q: Is there an antispam solution similar to the Barracuda for O365?
A: Yes. The University uses a system called ProofPoint for antispam/antivirus protection. It works a little differently than the Barracuda, but performs a similar function.
Q: What happens to our departmental mailing lists?
A: The Axigen system will stay online to provide a home for our mailing lists and an e-mail gateway for our automated e-mail systems (ie: the events server and automated e-mails from feedback forms on our website). The e-mail addresses of the mailing lists will change slightly, since our "old" e-mail domains are being transferred to O365.
Q: Who will I contact when there is a problem?
A: I will still have some ability to manage and troubleshoot e-mail issues, but will not have access to some parts of the system. As such, the answer is that you'll contact me first, and if I can't fix it, you'll have to call the University IT Help Desk and open a trouble ticket.