BCS/CVS E-Mail Migration
The University's description of the Office365 e-mail environment can be found here:
https://www.rochester.edu/it/email/office365/index.html
Q: What is Office365?
A: Office365 (or O365) is a cloud-based e-mail service provided by Microsoft. The University has signed a contract with Microsoft to have O365 host all e-mail services used by departments in AS&E.
Q: How will I access O365?
A: You can continue to use the methods you use now (ie: Thunderbird, iPhones, K-9 on Android). O365 support the same standard SSL-encrypted POP/IMAP/SMTP connections that Axigen supports.
Q: Will my e-mail address change?
A: Initially, yes. You will initially be assigned an account name based on your NetID...it will be "<netID>@ur.rochester.edu". Once all e-mail/users have been migrated from Axigen to O365, our existing e-mail domains ("bcs.rochester.edu", "mail.bcs.rochester.edu", "cvs.rochester.edu", "mail.cvs.rochester.edu") will be transferred to the O365 system, and your "old" e-mail addresses will be associated to your O365 account. This means that all three of your addresses will work in the O365 environment.
Q: Is there a webmail interface for O365?
A: Yes.
Q: Is there an antispam solution similar to the Barracuda for O365?
A: Yes. The University uses a system called ProofPoint for antispam/antivirus protection. It works a little differently than the Barracuda, but performs a similar function.
Q: What happens to our departmental mailing lists?
A: The Axigen system will stay online to provide a home for our mailing lists and an e-mail gateway for our automated e-mail systems (ie: the events server and automated e-mails from feedback forms on our website). The e-mail addresses of the mailing lists will change slightly, since our "old" e-mail domains are being transferred to O365.
Q: Who will I contact when there is a problem?
A: I will still have some ability to manage and troubleshoot e-mail issues, but will not have access to some parts of the system. As such, the answer is that you'll contact me first, and if I can't fix it, you'll have to call the University IT Help Desk and open a trouble ticket.
Q: Does the "Office" in "Office365" mean we have access to Office apps over the web?
A: No...the University is only using O365 for e-mail, and is not offering the use of online versions of Office apps.
Q: Does O365 offer calendaring?
A: Yes. However, O365's calendar is incompatible with some other calendaring products, most notably Google Calendar. Individual users will need to evaluate their personal calendaring needs and decide whether or not to use O365's calendars.